FAQ

We are here to help you

Orders

What size should I buy?

If you have doubts about which size to buy, consult our size chart HERE

Can I cancel my order?

Of course, you can only cancel your order if it has not already been shipped. Send an email to info@michidamato.com, entering your order number.

Why haven't I received the order confirmation?

Our payment circuit, equipped with all the security standards required by law, takes up to 60 minutes to process the order and send the purchase confirmation. If, after 60 minutes, you have not received the order confirmation via email, write to us at info@michidamato.com

What payment methods do you accept?

We accept the most popular payment methods: PayPal, credit and debit cards (Visa, Mastercard and American Express), GooglePay, ApplePay, Afterpay, bank transfer and cash on delivery (Cash on Delivery). Please see our payment policy HERE .

Can I request an invoice for my order?

Certainly! After placing an order, send an email to info@michidamato.com, contact us via WhatsApp, or use the site chat, providing both the order number and all invoice details. We will issue it as soon as the order is processed.

Shipments, returns and replacements

When do you ship my order?

All orders are processed within 24/48 working hours. Once you complete your purchase and verify your payment (it may take up to 60 minutes), you will receive a confirmation email with all the details. You can view our shipping policy by clicking HERE .

Which countries do you ship to?

We ship worldwide. You can choose, at checkout, standard shipping or express shipping.

Which couriers do you ship with?

We ship with Poste Delivery Business, GLS and DHL.

How do I track the shipment of my order?

The day your order is processed and shipped, you will receive an email with the shipment tracking number. We remind you that by accessing your account and searching for your order, you will find the shipment tracking number.

How do I return my order?

If you are not satisfied with your purchase, you have 30 days to return your order, except for periods in which it is expressly indicated otherwise. Send an email to info@michidamato.com, indicating the order number and the reason for the return: we will send you all the instructions for proceeding with the return. We remind you that all the items you want to return must be new and with the original tag still attached. We reserve the right to refuse a return if the products have been used or damaged. Read our returns policy by clicking HERE .

I want to change size or replace an item: is it possible?

Yes. You have 30 days to send an email to info@michidamato.com, specifying the order number and the size or item you want to receive as a replacement. Our customer support will respond within 24/48 working hours with instructions for proceeding with the replacement.

Our brands

Which luxury menswear brands do you carry on michidamato.com?

We offer a carefully curated selection of Italian and international luxury menswear labels: Kiton, Cesare Attolini and Tagliatore for Neapolitan tailoring; Ballantyne for fine Scottish knitwear; Santoni for handcrafted footwear; Stone Island and Kired for research-driven contemporary; Don The Fuller, McGeorge and Autry for premium sportswear. Every brand is chosen for its coherence with our vision of authentic masculine elegance.

What distinguishes a tailoring brand from a contemporary brand in your assortment?

Tailoring brands such as Kiton, Cesare Attolini and Tagliatore are defined by handmade construction, fabrics sourced from prestigious Italian mills, and fits engineered around Italian male proportions. Contemporary brands like Stone Island and Kired prioritise technical material research, innovative fabric treatments and a more urban aesthetic. Our assortment balances both identities to dress the modern man in every context.

Do you sell Kiton and Cesare Attolini online with delivery across Italy?

Yes, we are an authorised retailer of Kiton and Cesare Attolini with nationwide delivery across Italy. Each piece is selected directly from seasonal collections and shipped in premium packaging. For assistance choosing a model or size, our team is available via WhatsApp and email.

Size and fit

How does Italian sartorial sizing work?

Italian tailoring uses even numbers (46, 48, 50, 52, 54, 56), roughly corresponding to chest circumference in centimetres divided by two. Unlike international S/M/L sizing, the Italian system also accounts for torso length and shoulder structure. To find your correct size, we recommend measuring your chest circumference and consulting our size guide, or contacting us directly.

What is the difference between Italian fit, slim fit and regular fit?

The traditional Italian fit features structured shoulders, a slightly shaped waist and a length that falls just below the seat — designed to enhance the Mediterranean male silhouette. Slim fit reduces volume across the chest, waist and hips for a closer profile. Regular fit offers more ease of movement and suits broader builds or those who prefer a relaxed feel. On tailoring brands such as Kiton and Tagliatore, the Italian fit is the defining construction.

How do I choose the right size for a blazer or suit when shopping online?

We recommend measuring chest circumference (under the arms), waist, hips and sleeve length. Compare these against the brand-specific size chart, as each maison has its own proportions. For tailored garments, when in doubt size up: it is always easier to take in than to let out. Our team is available for a personalised size consultation before you purchase.

Luxury menswear in Bari

Are you a physical boutique or only an ecommerce store?

We opened as a physical boutique in Bari in 1977, at Via Nicolò Putignani 49 and 78, where our full selection is still available in store today. michidamato.com is the natural digital evolution of over 45 years of expertise in luxury menswear, allowing us to serve clients across Italy while maintaining the same standard of curation and service.

Can I visit the store in Bari in person?

Yes, our store is located at Via Nicolò Putignani 78, Bari. Contact us to confirm opening hours or to book a personalised styling consultation. The physical store carries a selection of pieces not always available online, with the opportunity for fitting and direct assistance from our team.

Are you the reference point for luxury menswear in Puglia?

Since opening in 1977, michidamato has been the destination boutique for luxury menswear in Bari and across Puglia. Over the decades we have built direct relationships with Italy's most important maisons, selecting pieces that unite sartorial tradition with contemporary research. We serve a discerning clientele seeking authentic quality, expert guidance and a curated purchasing experience, both in store and online.

CONTACT US

Do you have other questions?