Returns and refunds policy
Returns and Refunds Policy - www.michidamato.com
Dear Customer,
Welcome to www.michidamato.com , managed by Mida SRL . Our priority is to ensure your satisfaction with our products. To ensure a worry-free shopping experience, we provide you with the following Returns and Refunds Policy.
Return Procedure :
- Return Request : To request a return, contact us within 30 days of receiving the product via email at info@michidamato.com . Please include your order number, product description and reason for return.
- Return Approval : After receiving your request, we will send you detailed instructions on how to proceed with the return.
- Returning the Product : Make sure the product is in its original packaging and with all original labels attached.
- Inspection and Approval : Once we receive your return, we will carry out an inspection to verify that the product is in suitable condition for refund.
Return Conditions :
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Products must be returned within 30 days of receipt.
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Products must be unused or damaged.
Reimbursement :
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Once the return has been approved, we will refund the amount within 7 working days via the payment method used when placing the order.
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Original shipping costs are non-refundable unless the return is due to an error on our part.
- The return costs €15.90 .
Product Specifications :
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Each product is carefully described on the product page on our website.
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For any questions or clarifications on product specifications, contact us via email at info@michidamato.com .
Customer service :
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For further assistance or information, do not hesitate to contact us via email at info@michidamato.com , via telephone on 0805677033 or via WhatsApp on 3791231413 (customer support hours: Monday to Friday from 9am to 5pm).
We hope this policy simplifies the return and refund process for you.
Thank you for choosing www.michidamato.com .
Mida SRL
Via Nicolò Putignani 78
70121 Bari
Italy